Ford Mobile Servicing

Hartwell are now part of a national Ford network of almost 100 dealer locations offering our customers Ford Mobile Servicing to bring the convenience of our Ford Service expertise directly to you to help minimise vehicle downtime.

What is Ford Mobile Servicing?

With our Ford Mobile Servicing vans, we are able to bring Ford Servicing directly to you. Whether that it is at home or on your business premises. This helps to reduce your vehicle down time and ensure you are back to work much more rapidly.

  • Quick and convenient
  • We come to you
  • Commercial Vehicles
  • State of the art Ford Diagnostic Equipment (IDS)
  • Fully Qualified Ford Technicians
  • On Site Servicing, Repairs & Warranty
  • Genuine Ford Parts

What work Can We Carry Out?

Our new Ford Mobile Servicing vans can carry out routine maintenance and service work, some vehicle repairs and remote software updates, at your chosen premises. Unlike other mobile services, our highly skilled Ford-trained technicians carry all of the work out using the latest Ford tools, equipment and genuine Ford parts to ensure you have peace of mind.

Mobile Servicing Work We Can Undertake:

  • 70% of all warranty repairs
  • Ford Manufacturer Service
  • Repairs using genuine Ford Parts
  • Ford Manufacturer Recalls
  • Diagnostic work and fixes
  • Wheel bearings and some suspension repairs

The Benefits Of Ford Mobile Servicing:

  • We bring our expertise to you and carry out the work at your chosen location
  • Reduced down time of your Ford commercial vehicle
  • We can service a number of vehicles at any one location
  • Saves on fuel costs for your company
  • Regularly used parts including brake pads & discs, oil, air and pollen filters are all carried to ensure same day replacement
  • Ford diagnostic equipment helps us trace the problem and often enables us to fix it on site

Frequently Asked Questions

Q : Is the service covered under my Warranty?

A: The mobile service vehicle can carry out warranty repairs as well as service. Plus a number of general maintenance repairs such as brakes and lighting

Q : Which days and times is the service available to book?

A : Monday to Friday – 8:30 until 5pm

Q : What are the costs ?

A :There is no extra charge for using the mobile service vehicle, it is there to provide our customers with the opportunity for us to come to them, making their lives easier

Q : Do you cover breakdowns ?

A : We will repair a vehicle at a customer’s home or work premises as long as it is off the road. Unfortunately we do not attend roadside breakdowns

Q : Is the service covered in my Transit24 agreement?

A : Yes, the mobile service is part of the Transit 24 program, providing our customers with greater flexibility at a location and time to suit them

Q : Who is eligible for Ford Mobile Servicing

A : Any Ford customer

Q : How do I make a booking?

A :Through our central call centre or through the 1 Link platform for fleet and business customers

Q : Is the service available for Cars and Commercial Vehicles?

A : Yes

Q : Do I have to be a Fleet customer to use the service?

A : No


Business users only.