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Group Operations Director, Head Office, Oxford

Added: 30 March 2021

Salary: £Salary and bonus competitive

Driver Licence Required: Yes

Are you a successful Automotive Franchise, Regional or Sales Director, looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell is a leading multi-franchise retail motor group in the UK and have been trading successfully for 100 years. Operating 12 franchised dealerships across 10 locations, the company currently represents brands including Ford and Fiat.  Due to continuing growth, we have an exciting opportunity for a Group Operations Director based in Head Office, Oxford.

What will I be responsible for?


  • New, used and CV sales.
  • New, used, CV and aftersales marketing initiatives.
  • New, used and CV stock management and control.
  • Manufacturer communications.
  • Maximising manufacturer bonus initiatives.
  • Group sales and aftersales processes.
  • Market share.
  • New, Used, CV and aftersales departmental profitability.
  • Sales and service CVP.
  • Compliance with manufacturer standards.
  • Compliance with manufacturer KPI’s.
  • Product launches.
  • Customer relationship management.
  • Constant improvement and development of the service departments to maximise profitability.
  • Driving retail sales levels through the focus on strong procedures such as EVHC.
  • Driving finance penetration and product sales.

Who are we looking for?

As our ideal Group Operations Director, you will ideally currently be holding this role or alternatively be a driven and motivated Franchise, Regional or Sales Director looking to take the next steps in your career. You will also require the following skills and experience:

  • Demonstrable track record in Automotive Executive roles.
  • Excellent interpersonal skills.
  • Excellent managerial and leadership abilities.
  • Analytical.
  • Great business acumen.
  • Must have an appetite for generating sales, cost control and profitability.
  • Current UK Driving Licence.

Rewards & Benefits

In return for your hard work as a Group Operations Director, you be entitled to a competitive basic salary and a range of excellent rewards including a company car, workplace pension, staff discounts, 22 days’ annual holiday.

If you are passionate about delivering the highest standards of service to each and every customer, we want to hear from you. Please click APPLY below to register your interest in the role of Group Operations Director!

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