Welcome to FordPass

FordPass is putting you in control with innovative solutions that keep you on the go with your Ford vehicle. Providing you with mobility options from the FordHubs with FordGuides to help you every step of the way. FordPass works along side your Ford vehicle to give you a truly brilliant driving experience. Download today or find out more below.

App Store DownloadGoogle Play Download

The FordPass App

Travel smarter with Live Traffic

Avoid jams and queues with real time traffic service updates to find the fastest route for you.

Be in control with My Dealer

The FordPass app will allow you to pick Hartwell as your preferred dealer so that you can easily book your nest service or report a problem with your vehicle.

Manage your Ford Credit account from you phone

Have access to manage your Ford Credit account and be able to pay your settlement figure should you have one.

Keep up to date with your warranty

An easy way to check your warranty status or to update or extend your warranty.

Find available spaces for your car with FordPass Parking

Search and mark your perfect car park and see the availability of spaces, costs, opening times and ratings.


Need a coffee or something to eat then use FordPass Destinations to find places to visit around your current location. If you vehicle is equiped with SYNC 3 V2.0 then FordPass will automatically send the location to your SatNav system when connected through AppLink.

Perks and Guides

FordPass members get access to amazing Perks the more they use FordPass completing activities within the App to earn badges which unlock perks to receive special gifts.

Find informative and useful guides on the FordPass app and get direct help from FordPass's team of knowledgeable experts. FordGuides are happy to help you with any FordPass needs or questions you may have. Use live chat to get answers quick through the FordPass app or use the one-touch dial to call a member of the team who will be happy to help you.

Get the most from your FordPass experience​​

Get the app

​Download and register the FordPass app.

Get going

Use FordPass to do things like find parking and book a car service.

Get Perks

Check your email for FordPass perks.