Parts Advisor

Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are youlooking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell are a leading multi-franchise retail motor group in the UK and has been trading successfully for 100 years. Operating 20 franchised dealerships across 10 locations, we currently represent brands including Fiat, Ford and SEAT.

Due to continuing business requirements, we are now recruiting a Parts Advisor to join our dealership in Dunstable.

Key responsibilities of the Parts Advisor:

• Deal with any customer enquiries over the phone and face to face.
• Ordering, booking out parts, invoicing and taking payment.
• Checking in parts deliveries.
• Assisting with parts stock check.
• Liaising with the workshop, service advisors and customers.
• Ensuring prices are entered ontoVHC within required time.
• Contact customers offering special promotions that are available from time to time.
• Pick parts and check for damage or shortages.
• Pre-pick parts for those jobs pre-booked into Workshop / Bodyshop.
• Some delivery driving

The ideal Parts Advisor:

• Retail / administration / reception experience.
• Good telephone manner.
• Excellent customer service skills.
• Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation is essential.
• Full, valid and clean UK driving license.
• Candidates must have the ability to communicate at all levels.

Full training will be provided.

Rewards & Benefits

If you are looking to join a well-established company that offers excellent rewards including 22 days annual holiday, workplace pension scheme, staff discounts and career opportunities, we want to hear from you. Please click apply below to register your interest in the role of Parts Advisor.

Location: Dunstable

Salary:Dependant on experience

Hours:Monday to Friday Between 8 am & 6 pm on a rota basis + 1 Saturday in three 8 am to 1 pm