Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are youlooking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell are a leading multi-franchise retail motor group in the UK and has been trading successfully for nearly 100 years. Operating 25 franchised dealerships across 11 locations, we currently represent brands including Citroen, Dacia, Fiat, Ford, MG, Peugeot, Renault and SEAT.

Due to continuing business requirements, we are now recruiting a Parts Supervisor to join our dealership in Hemel Hempstead.

Key responsibilities of the Parts Supervisor:

  • To ensure the highest degree of customer satisfaction at all times.
  • To maintain a high quality parts service to all Internal and External Customers.
  • To profitably sell the budgeted amount of parts to trade and retail customers.
  • Deal with any customer enquiries over the phone and face to face.
  • Ordering, booking out parts, invoicing and taking payment.
  • Checking in parts deliveries.
  • Assisting with parts stock check.
  • Liaising with the workshop, service advisors and customers.
  • Ensuring prices are entered ontoVHC within required time.
  • Contact customers offering special promotions that are available from time to time.
  • Pick parts and check for damage or shortages.
  • Pre-pick parts for those jobs pre-booked into Workshop / Bodyshop

The ideal Parts Supervisor:

The ideal candidate will preferably have previous supervisory experience in a busy Parts Department and be able to demonstrate an organised, compliant approach to their responsibilities. Excellent telephone handling/communication skills are essential to the role to ensure customers receive the high standard of service they expect. The successful candidate will be a team player, with the ability to liaise effectively with colleagues and other departments.

Rewards & Benefits

If you are looking to join a well-established company that offers excellent rewards including 22 days annual holiday, workplace pension scheme, staff discounts and career opportunities, we want to hear from you. Please click apply below to register your interest in the role of Parts Supervisor.


Working hours Full Time
Location Hartwell Hemel Hempstead
Salary Subject to experience
Benefits 22 days annual holiday, workplace pension scheme, staff discounts
Closing date 31/05/2018

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