Workshop Controller - Kidlington Ford | Oxfordshire, Lincolnshire, Hertfordshire, Herefordshire & Bedfordshire | Hartwell

Workshop Controller - Kidlington Ford

Are you a successful Workshop Controller looking for the next steps in your career?

Hartwell are a leading multi-franchise retail motor group in the UK and have been trading successfully for 100 years. Operating 20 franchised dealerships across 10 locations, the company currently represents brands including Fiat, Ford and SEAT.

Due to continued growth we are now seeking a Workshop Controller for our FordStore in Kidlington.

Key responsibilities of Workshop Controller:

  • Control of the workshop.
  • Liaise with customer facing Manager and team to ensure best process.
  • To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
  • Monitor individual and workshop efficiencies to ensure key performance indicators are met.
  • To calculate and manage the effective use of the workshop.
  • Plan the distribution of work amongst the team utilising available skills mix.
  • Identify individual training and development needs.
  • Manage liaison between workshop and service reception on customer vehicle progress.
  • Manage workshop standards in accordance with HSO requirements.
  • Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.

The Ideal Workshop Controller

You will need to have a proven track record in running a successful fast paced workshop and have ideally multi franchise experience but this isn’t essential, have good management skills and be able to provide leadership for the Vehicle Technicians.

Rewards & Benefits

If you are looking to join a well-established company that offers excellent rewards including 22 days annual holiday, workplace pension scheme and staff discounts, we want to hear from you. Please click apply below to register your interest in the role of Workshop Controller.

Location: Kidlington

Salary: Dependant on experience


Working Hours Full time
Location Kidlington Ford
Salary Dependent on experience
Closing Date 31/12/2019

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