Terms & Conditions | Oxfordshire, Lincolnshire, Hertfordshire, Herefordshire & Bedfordshire | Hartwell

Terms and Conditions

These terms & conditions set out the basis on which you can visit and use this website. Please read them carefully as they contain important information and your use of this website will be subject to these terms and conditions (including any important hyperlinked sections e.g. Privacy Policy).

This site is jointly owned and operated by the following subsidiary of Hartwell plc, Hartwell Automotive Group Limited, all trading as hartwell.co.uk. Registered office: Wootton Business Park, Besselsleigh Road, Wootton, United Kingdom, OX13 6FD. Registered numbers: 415577 and 158447 (England and Wales) respectively. Vat No: 194365535. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about this website, please email us at customercare@hartwell.co.uk or call us on 01865 866000.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Hartwell. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Hartwell. You may not modify, distribute or re-post anything on our website for any purpose.

Accuracy of Content

Hartwell plc has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Hartwell disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the Hartwell website be liable to any user or other third party (whether in contract, negligence or otherwise) for any loss of profits, loss of data, lost opportunity, loss of goodwill or any indirect, special or consequential loss or damage of any kind. Hartwell accepts no responsibility or liability for the content of any other site linked to or referred to in this website. Notwithstanding the above, Hartwell accepts that it shall be responsible for any fraudulent misrepresentation and for any personal injury or death as a result of its negligence.

Damage to your Computer

Hartwell makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Hartwell shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password and Account Security

In order to enter the member's area of Hartwell you are required to register to the site. You will be asked for some personal details which will enable Hartwell to register you as a user and to provide the best possible service to you. For further details please see our Privacy Statement. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Hartwell shall not be liable to any person for any loss or damage of any kind which may arise as a result of any failure by you to protect your password or account.


We expect that the majority of vehicles displayed on this website will be available. However, all vehicles are subject to availability.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Hartwell or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. Hartwell makes no representation that any products referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

The Hartwell Used Car Price Promise

0% Finance over 5 Years - Finance is subject to status and credit checks. Written details on request. A minimum of 50% deposit is required with a maximum borrow limit of £5,400. Excludes managers specials. This is not available in conjunction with any other offer and is within 7 days of purchase.

Price Promise Guarantee Terms & Conditions

1. The offer applies to the current price of the Hartwell Vehicle compared to the current price of the comparison vehicle offered by a registered dealer or dealer group within the UK (excludes other Hartwell dealerships).

2. The offer applies only when comparing vehicles with exactly the same specification.

3. "Vehicle" means the identical package and specification: same make, model and model year , trim, colour, provided in a single sale (i.e. excluding multiple vehicle deals). The offer applies to all associated extras on, or included with the vehicle.

4. The offer applies only on vehicles with the same or lower mileage as the vehicle on offer.

5. The offer is subject to written verification of the other dealer or dealer group's quote.

6. Upon verification of the lower quote, Hartwell will refund the difference.

7. Hartwell Plc reserves the right to withdraw this offer at any time.