Motability with Hartwell

Motability gives thousands of people the chance to lease a brand-new, worry-free car or wheelchair-accessible vehicle at an affordable price. If you are eligible, you can use your mobility allowance to enjoy the freedom of your own vehicle. Choose a qualifying new car from Hartwell, and everything is included besides fuel. So that means your insurance, maintenance, RAC breakdown recovery, servicing, new tyres and replacement windscreens are available at no extra cost. You lease your car on a three-year Contract Hire arrangement, and at the end of the deal you can simply pick another car and start again.

You'll get to choose the make and model of car, who will be driving it and any adaptations, ensuring that you can find the perfect car for your needs. Join more than three million people who have benefited from the Scheme since its introduction in 1978. Find out why our customers chose Motability in the first of our video series on the Car Scheme below.

Hartwell is delighted to be part of Motability. We have Motability trained specialists who are ready to answer your questions and help you choose the right vehicle for you. We'll also guide you through the simple process and do all the paperwork for you.

Benefits of joining the Car Scheme

If you choose a car on the Motability scheme from Hartwell, all this is included:

  • A new car of your choice every three years
    You get a brand new car every three years. We will contact you a few months before your lease expires, and if you decide to continue with Motability, you can choose a car for your next three year contract (provided you are still eligible).
  • Insurance
    The worry-free package provides similar cover to what you would expect under a fully comprehensive insurance policy. You can still lease a car even if you don't drive, you simply nominate two drivers who can drive on your behalf. And if you decide to leave Motability at a later stage, you can request a letter confirming your claims history to take to your new insurer.
  • Servicing and maintenance
    All of your regular servicing and maintenance is included and taken care of by your dealer. So you'll have no unexpected repair bills with your Motability car.
  • Full RAC breakdown assistance
    The RAC Motability Assist helpline and roadside staff are specially trained to handle your calls and are available on 0800 73 111 73, 24 hours a day, 365 days a year. Assistance is provided for recovery, either at the roadside or at home.
  • Annual car tax
    We organise the tax and have the confirmation sent directly to your home (except in Northern Ireland and Isle of Man).
  • Window and windscreen repair or replacement
    Should anything happen to your windows or windscreen you can get them repaired or replaced at no extra cost.
  • 60,000 mileage allowance over three years
    You get 60,000 mileage allowance over three years with cars. However, if the total mileage is higher than the allowance when you return the car, there is a charge of 5p for every additional mile.
  • Many adaptations at no extra cost
    If you need adaptations to make your car easier, safer or simply more comfortable to use, you'll be pleased to know that many of the most popular ones are now available at no additional cost.
  • Cars at no Advance Payment
    Hartwell offers a huge range of cars to choose from, suiting all needs and budgets. You can increase your choice of cars even further by topping up your allowance with an upfront payment, or what we call an Advance Payment.

What's not included?​

Although almost everything is included, please note you will be responsible for paying the following:

  • Fuel and consumables; such as screen wash
  • Optional extras not fitted as standard; such as leather seats
  • Adaptations; some need an additional payment
  • Insurance claims; there is a £75 minimum excess on any claim for loss or damage. This excess varies depending on the age and experience of the driver (full details can be obtained on application).
  • Fines; any parking or speeding fines are your responsibility
  • Theft of, or damage to, personal belongings; these include wheelchairs, coats or mobile phones (full details can be obtained on application).

Use of your car

As well as all the benefits on offer as part of our worry-free package, you'll need to make sure you're happy to lease a car within the Scheme's terms and conditions.

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