Terms & Conditions

• If a product, the competitor’s item must be identical (colour, size, brand etc). • If a service, our comparison will compare the total price for the job to be completed after Hartwell and competitor discounts, including parts and labour, not individual line items. • For products that include fitting or delivery, we will only match against the competitor’s equivalent fully fitted or delivered price and the date in which a product can be delivered, or a service carried out, should also be comparable. • If a product, the competitor’s item must be in stock within a 10 mile radius of one of our dealerships. If a service, the competitor’s service must be available to be carried out at a location within a 10 mile radius of one of our dealerships. • The competitor’s price must include delivery and, if applicable, any fitting charges. (For tyres, fitting must include valve, balance & environmental disposal) • The competitor’s price must be publicly advertised online and cannot include any membership/personal discounts, fleet, trade, business to business, or affiliate deals, such as but not limited to Groupon, Costco, Blue Light Card etc. • We cannot match bulk promotional offers such as buy one get one free. • The competitor must be based and registered in the UK and sell direct to customers (no auction or marketplace retailers). The competitor must sell through a distribution channel which is authorised by the original manufacturer or licensor and the competitor’s product must be designated for sale in the UK. • No other promotional offers or vouchers can be used on top of a price match. • We will not match against clearance, closing down sales or specialist retailers such as market stalls. • When making a claim, you must be able to demonstrate: a. That the product is shown at a lower price on a competitor’s website, and that it is currently available for delivery or collection within the relevant radius set out above; or b. That the product is available at a lower price in a competitor’s store or garage and that it is currently available for purchase and, if applicable, fitting, within the relevant radius set out above; or c. That a dated written quotation from a competitor’s garage located in the radius set out above shows a lower total price than we offer and that it is currently available to be booked within the same availability as we can offer and, if attending your location, at the same location. • Price Match is subject to verification that the competitor is a legitimate trader. • Only one claim may be submitted with regard to each purchase and is eligible for our price guarantee. • We reserve the right to modify or cancel this offer and the terms and conditions at any time in our sole discretion.